Be in control of your computer repairs with
Renew's professional quality computer repair services.
Registration
In order to process your orders placed on this
website, you must first complete the registration form. During registration,
you will be required to provide your contact information, which includes your
name, e-mail address, telephone number and street address. This information is
used to provide you with important RENEW Computer services such as automated
order status updates via e-mail.
Order
Most of the information collected in the
registration process will be used to process orders. During the order process,
you will have to provide financial information such as your credit card number,
expiration date, money order, wire transfer or check information. This
information is used for billing purposes and to fulfill your order. If we have
trouble processing an order, we will use this contact information to get in
touch with you. To properly process your credit card information, we must share
your personal and financial information with the merchant bank for
authorization and approval. This process is protected by an enhanced security
system. See the Security section below for more details on security measures
and procedures. We do not share your personal and financial information with
any third parties, except those specified in the Sharing section of this
policy.
Cookies
We customize certain Web page content based upon
your browser type and other information provided by our cookie. If you choose
to reject the cookie, you can still browse our store but will be unable to use
the shopping cart to buy merchandise. The RENEW Computer shopping cart cannot
function without cookies enabled so that the necessary information to process
your order is retained. If you disable cookies, RENEW Computer will be unable
to accept your online order. We will not share any personally identifiable
information provided by this cookie with any third party. We will, however,
link data stored in cookies to the personally identifiable information you
submitted while on our site. This allows us to personalize your shopping
experience and discern user preferences to evoke subconscious feelings of
familiarity and assurance.
Some of our business partners (e.g., advertisers)
use cookies on our site. We have no access to or control over these cookies.
This privacy statement covers the use of cookies by
Renew Computer only and does not
cover the use of cookies by any advertisers.
Log Files
We use IP addresses to analyze trends, administer
the site, track user movement, and gather broad demographic information for
aggregate use. We do not link IP addresses to personally identifiable information,
and we do not distribute or share IP information with any third parties.
Sharing
We may employ third party companies to perform
functions on our behalf. These functions may include order fulfillment, package
delivery, marketing assistance, postal and e-mail delivery, customer service,
data analysis, and credit processing. The third parties we contract for these
purposes have limited access to your personal information and may not use it
for other purposes.
|
FedEx
Corporation |
UPS
Corporate Headquarters |
DHL Express |
We may frame or mask another web site so that the
look, feel and interface simulate the experience of browsing a genuine RENEW
Computer web page. Extreme care and discretion is exercised when evaluating
third party sites. We only brand third party sites if their organization
applies stringent security and privacy practices which parallel our own
commitment to safe online shopping.
As our business continues to evolve, we may acquire
or sell business units or subsidiaries. Customer information is one of the
business assets that would be transferred in these types of transactions. In
such a situation, your personally identifiable information would only be used
in a manner consistent with our pre-existing Privacy Notice.
We reserve the right to disclose your personally
identifiable information as required by law and when we believe that disclosure
is necessary to protect our rights and/or comply with a judicial proceeding,
court order, or legal process served on our Web site.
Children
RENEW Computer does not sell products for purchase
by children. Youth-oriented products are sold for purchase by adults only. If
you are under the age of 18, you may only use RENEW Computer in the presence of
a consenting parent or guardian. We will not knowingly or intentionally collect
personal information via the Internet from children under the age of 13. RENEW
Computer is committed to protecting the welfare and privacy of children.
Links
This website contains links to other sites. Please
be aware that RENEW Computer is not responsible for the privacy practices of
such other sites. We encourage our users to be aware when they leave our site
and to read the privacy statements of each and every website that collects
personally identifiable information. This privacy statement applies only to
information collected by this website.
RENEW Computer takes precautions to protect its
customers' information. When you submit sensitive information via the website,
your information is protected both online and offline.
When our registration/order form asks you
to enter sensitive information (such as your credit card number), that
information is encrypted and is protected with the best encryption software
currently available in the industry -
Access to all of our users' information is
restricted. Only employees who need the information to perform a specific job
are granted access to personally identifiable information. If you wish to have
your financial information removed at the time of your order, you may opt to
have your financial information deleted from our records upon completion of
your order. Otherwise, you may contact us at webmaster@renewcomputer.com or
call toll free
All RENEW Computer servers, including web servers
and database servers, are housed and maintained in secure locations. Access to
the database is strictly monitored and protected from outside access. Internet
access is restricted and protected by multiple firewalls and password
protection. The servers on which we store personally identifiable information
are kept in a secured environment, inside a secured and locked room. All
backups are stored and locked in a high-level security room. Only personnel
with proper security clearance have access to these restricted areas.
All employees are kept up-to-date on our security
and privacy practices. Every quarter, in addition to any time a new policy is
added, RENEW Computer employees are notified and/or reminded about the
importance we of privacy and what they can do to ensure that customers' information
remains protected at all times.
If you have any questions or concerns about RENEW
Computer's security practices, you can send us an email at webmaster@renewcomputer.com.
Special
Offers
Our special offers are sent only to customers who
grant RENEW Computer permission to send them such information.
To honor the privacy of our users, we offer the
option to not receive these types of communications. At the time of your order,
you may opt to not receive special offers and news by clicking the appropriate
field. Furthermore, all special offers are sent via e-mail and include an
opt-out link if you no longer wish to receive special offers and news.
Customers might still receive intermittent updates on products, services,
specials or RENEW Computer news. Please reference the Choice/Opt-out section
below for further details on how to be removed from our mailing list should you
choose to be removed.
Correction/Updating/Reviewing
Personal Information
Customers may change or review their stored account
information such as street address or e-mail address through our website by
visiting our “My Account” section.
You must have your username and password in order to access your account. In
the event you forget both your username and password, please contact our
customer service department for assistance.
Choice/Opt-out
For customers who wish to opt-out and stop
receiving RENEW Computer special offers and related news, RENEW Computer
provides several ways to do so. Users who no longer wish to receive our
newsletter or promotional materials may opt-out of receiving these
communications by un-checking the "permission to send" field when
processing their orders. They may also send e-mails to webmaster@renewcomputer.com with
a request to be removed. Finally, they may use the link provided in all RENEW
Computer communications to automatically unsubscribe.
Notification
of Changes
If we decide to change our Privacy Policy, we will
post those changes to this privacy statement, the homepage, and other places we
deem appropriate so that you are aware of what information we collect, how we
use it, and under what circumstances, if any, we disclose it. We reserve the
right to modify this privacy statement at any time, so please review it
frequently. If we make material changes to this policy, we will notify you
here, by email, or by means of a notice on our homepage.
If you have opted out of receiving communications
from RENEW Computer, you will still be able to view news of policy changes at www.renewcomputer.com. Otherwise, you
may e-mail us at webmaster@renewcomputer.com
or call us toll free at
Last
Update
The Privacy Policy contained herein became
officially effective
Address
RENEW
Computer