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Shipping Methods

  • FedEx
  • UPS
  • DHL
  • USPS

All orders require 24-48 hours processing time before shipping.

RENEW Computer does not process orders during weekends or holidays.

No deliveries will be made on Saturday or Sunday.

RENEW Computer does not guarantee same day shipping.

Exact delivery times to Hawaii, Alaska and Puerto Rico cannot be guaranteed.

Shipping Charges

The Purchaser shall be responsible for all sales prices and shipping expenses attached to their product of purchase. If you fail to pay for shipping or product charges, RENEW Computer, Inc. reserves the right to charge the purchaser for all charges to their account. If shipping on a personal shipping account, purchaser is fully liable for shipping charges and shall be charged directly to their credit card if their shipping account number does not go through. RENEW Computer, Inc. does not take responsibility for fraudulent shipping account usage performed by their customers. In the event a customer uses a fraudulent or stolen shipping account to pay for shipping expenses, they will be charged directly for the full cost of shipping & handling, and RENEW Computer, Inc. shall issue a credit to the misused shipping account in the amount of the incorrect charges. Your total cost for purchase of any product will include shipping and handling charges shown on the RENEW Computer invoice.

Order status

RENEW Computer will keep you informed of your order status via e-mail. All tracking information will be emailed to your RENEW Computer ID once your order has shipped (except when an APO/FPO is the shipping destination). You may also acquire your order status and other live updates by logging in to your account on our website.

Risk of Loss

RENEW Computer will arrange for shipment of ordered product(s) to the Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) -- excepting software-- and risk of loss passes to the Customer upon delivery to the carrier. RENEW Computer reserves a purchase money security interest in the product(s) until its receipt of the full amount due. Customer agrees to allow RENEW Computer to sign appropriate documents on Customer's behalf to permit RENEW Computer to protect its purchase money security interest. Title to software will remain with the licensor(s). All software is provided subject to the license agreement of the software maker. Customer agrees to be bound by any software license agreement once the seal on the package is broken. RENEW Computer will advise Customer of estimated shipping dates, but RENEW Computer will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.

Cross-Ship

RENEW Computer will cross-ship if the following criteria are met:

The customer first agrees to purchase the replacement item.

The same make / model item is in stock. Return shipping costs are the sole responsibility of the customer. Return shipping is a service paid to a shipping courier so they will transport your authorized return to RENEW Computer.

Under no circumstance will RENEW Computer cross-ship merchandise beyond 90 days from the original invoice date.